FAQs: Local Restrictions and BE Protocols
With many areas of the UK being subject to different and rapidly changing restrictions, we urge all members to consider any restrictions in their own area before travelling to an event. It is the responsibility of each member to ensure they are complying with the requirements.
Where a ballot is taking place for an event, we are encouraging organisers to ballot those members who would now not be able to compete as a priority so that entry fees can be returned.
Frequently Asked Questions
Q. Will I be entitled to a refund if I cannot attend an event?
A. Only where a refund would be provided under the rulebook (Rule 4.11). Organisers may, at their discretion, offer refunds beyond Rule 4.11.2
Q. Where can I find the latest Sports Resumption protocols?
A. These are emailed out to each member when there are any changes. The latest version can be found on the ‘Return to Eventing’ hub HERE.
Q. What should I do if I want to query my score or result?
A. The process for queries remains the same, and you should raise your concern with the BE Steward on the day. Their details can be found on the event page on the website, or you can contact them via the Information Point on event (where the event has one). If your query remains unresolved, you can contact the office, but we cannot deal with initial queries (they have to be dealt with at the time on event).
Q. Who can I take with me?
A. The rules around this have not changed. You can take 1 x support person per horse, 1 x owner per horse (or two if they are from the same household), and a maximum of 2 children from your household under the age of 11. We appreciate that these rules do not provide everyone with the opportunities to attend an event that they would like, however, we are still operating under COVID-19 restrictions and therefore these rules need to be followed.
Q. What if I see someone break the protocols?
A. If you are on event and you see someone breaking the protocols, you should contact either the BE Steward, the Technical Adviser or the Health & Safety officer in the first instance. If you are not on event, and you see something on social media for example, please contact the office and we will investigate. The protocols are in place to keep us all safe and to keep sport running and it is imperative that everyone continues to be vigilant to keep themselves and others safe and so that our sport is not at risk.
Q. Should I wear a face covering?
A. Where you cannot socially distance (by at least 2m) you should wear a face covering.
First published on 22 September 2020