Terms and Conditions - British Eventing
 
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Terms and Conditions

   
We have made shopping with British Eventing Limited of Abbey Park, Stareton, Kenilworth, Warwickshire, CV8 2RN as easy and convenient as possible, and most importantly of all safe and secure. 
 

HOW TO ORDER

 
As you browse the British Eventing website you can add items to an electronic ”shopping basket” by clicking the ‘Add to basket' link next to the item you wish to purchase. This “shopping basket” will hold everything for you until you are ready to checkout.
 
You can view the contents of your basket at any time by clicking ‘Your basket' at the top right of every screen.
 
You should also click this link if you wish to change the quantity of any item in your trolley. You can change the quantity you wish to order in the 'Qty' column by pressing the + or – sign, and then simply press the ‘UPDATE BASKET' button.
 
Similarly you can remove an item from your “shopping basket” by checking the ‘Del' box next to the item and then pressing the ‘UPDATE BASKET' button.
 
The ‘CONTINUE SHOPPING' button will take you back to the screen you came from, allowing you to continue with your shopping at British Eventing.
 
And the ‘PROCEED TO CHECKOUT' button takes you to the secure server to make payment.
 
All the prices on our website include VAT (VAT No. 670 971 805) and exclude delivery charges. The delivery charge (for orders up to 1kg) of Medical Armbands, Number Bibs, Stallion Discs and the BE Rules and Members' Handbook is £3.31. Delivery costs £6.10 on all other items.
 
To place a telephone order please call British Eventing on 02476 698856.
 

HOW TO MAKE PAYMENT

 
When you are ready to order your goods simply click on the ‘PROCEED TO CHECKOUT' button in the shopping basket.
 
Next you will be asked for details such as delivery address and which method of payment you want to use. Here you will find a summary of your order and details and will be given the opportunity to amend any of the details if they are incorrect.
 
We accept credit and debit cards on-line (visa, mastercard, maestro, solo) via a secure server.  
 
All instructions and information are in English. The information that you supply will be electronically filed and you may request a copy at anytime.
 

DELIVERY/AFTER SALES

 
All the prices on our website include VAT (VAT No. 670 971 805) and exclude delivery charges. The delivery charge (for orders up to 1kg) of Medical Armbands, Number Bibs, Stallion Discs and the BE Rules and Members' Handbook is £3.31. Delivery costs £6.10 on all other items.
 
Orders placed before 1:00pm (Mon-Fri) are usually dispatched the same day for delivery by Royal Mail or Courier, depending on weight of order, and are usually delivered within 2-4 working days. However, you should allow up to 30 days for delivery.
 
For your peace of mind we offer a 100% NO QUIBBLE MONEY BACK GUARANTEE. In the unlikely event that you decide you do not want to keep your goods, you should first contact us on 024766 98856 or marketing@britisheventing.com within 7 days. Then you should return your goods in perfect condition, unworn with tags intact and with the original packaging at your own expense to British Eventing, c/o E-Warehousing Ltd, Common Lane Industrial Estate, Kenilworth, Warwickshire, CV8 2EL 


We will then arrange for a full refund. The goods are your responsibility until they reach our warehouse. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning.

 
In the unlikely event that you do not receive the correct goods or they are faulty, you should first contact us on 02476 698856 or marketing@britisheventing.com
 
If you wish to return the goods because you require a different size, you should first contact us on 02476 698856 or marketing@britisheventing.com within 7 days. Then you should return your goods in perfect condition, unworn with tags intact and with the original packaging at your own expense to British to British Eventing, c/o E-Warehousing Ltd, Common Lane Industrial Estate, Kenilworth, Warwickshire, CV8 2EL. We will then send the requested new size. The goods are your responsibility until they reach our warehouse. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning.
 
 

RETURNS AND REFUNDS

 
For your peace of mind we offer a 100% NO QUIBBLE MONEY BACK GUARANTEE. In the unlikely event that you decide you do not want to keep your goods, you should first contact us on 02476 698856 or marketing@britisheventing.com within 7 days. Then you should return your goods in perfect condition, unworn with tags intact and with the original packaging at your own expense to British Eventing, c/o E-Warehousing Ltd, Common Lane Industrial Estate, Kenilworth, Warwickshire, CV8 2EL. We will then arrange for a full refund. The goods are your responsibility until they reach our warehouse. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning.
 
In the unlikely event that you do not receive the correct goods or they are faulty, you should first contact us on 02476 698856 or marketing@britisheventing.com.
 
 
If you wish to return the goods because you require a different size, you should first contact us on 02476 698856 or marketing@britisheventing.com within 7 days. Then you should return your goods in perfect condition, unworn with tags intact and with the original packaging at your own expense to British Eventing, c/o E-Warehousing Ltd, Common Lane Industrial Estate, Kenilworth, Warwickshire, CV8 2EL. We will then send the requested new size. The goods are your responsibility until they reach our warehouse. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning.
 
 

SECURITY

 
The Internet is an exciting and easy way to shop. However some people are understandably concerned about giving their credit card details via the Internet.
 
We want to assure you that we take our responsibility to keep your information confidential very seriously.
 
Any payment information you enter on the British Eventing website is encrypted and held remotely on the secure server of our payment processor. This encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. This means that your details are coded in such a way that, in the extremely unlikely event that someone is somehow able to obtain this information, they will not be able to interpret it to obtain your credit card information.
 
Your credit card details are never downloaded from the secure server or held on our computer.  It is also worth noting that if your credit or debit card is used fraudulently most banks and card issuers will not hold you responsible for any of the charges.

 

TERMS & CONDITIONS OF USE OF WEBSITE

 

DISCLAIMER OF WARRANTY AND LIABILITY

 
The following provisions may be curtailed or disallowed by the laws of certain jurisdictions.  In such case, the terms hereof are to be read as excluding or limiting such term so we do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information as to satisfy such law.
 
The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.
 
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses.  Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.
 
All warranties, express or implied, statutory or otherwise are hereby excluded.
 
Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
 
We are not responsible for the direct or indirect consequences of you linking to any other website from this website.
 

AGE RESTRICTION

 
This website is intended for use by those over the age of 18 years. No one under that age should carry out any activity whatsoever based on the information on this website.  If you are under the age of 18 years please leave the site immediately.
 

GEOGRAPHIC RESTRICTION

 
This website is intended for use by UK residents only and only in relation to their activities within the UK. It may be very dangerous to apply any of the information on this website to activities outside of that area. If you are resident outside this area, please leave this site immediately.
 
These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and for our benefit you agree to submit to the non-exclusive jurisdiction of the Courts of England.
 

 ONLINE ORDERING

 
The display of items for sale on this website is an invitation to consumers to offer to order and does not imply our acceptance of the order. Acceptance of an order will be deemed to have taken place upon order dispatch.
 
 
By completing and submitting the electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
 
Therefore your credit or debit card may be debited before the contract is formed. If your order is ultimately rejected, a full refund will be made immediately.
 
 

PRICING UK & EU

 
All prices are quoted in UK Pounds Sterling VAT inclusive at the prevailing rate, and goods are sold under English law. We will notify if goods are not in stock and/or if our suppliers no longer have the item you want at the advertised price, and will take your instructions on whether to order at the higher price if applicable, or to stop the order.
 

PRICING REST OF THE WORLD

 

Prices are quoted VAT exclusive please contact us marketing@britisheventing.com for an exact shipping cost, oversees shipping costs will be higher than within the UK.
 

PACKAGING

 
All items will come with the appropriate manufacturers protective packaging.
 

PRODUCT ENQUIRIES

 
We make every effort to offer only merchandise sizes and colours that are available and in stock. If a size or colour is not available, we will notify you on receipt of your order, but may be able to place a specific forward order for you from our suppliers, subject to price implications. Occasionally, when items are very popular and additional inventory is available, we may accept back orders knowing that additional inventory will soon arrive. We are unable to search for items from a previous season or that are not carried in our current store stock. 
 
Any products made to measure from information/sizes provided by the customer are non returnable. We are happy to help and advise customers, although we cannot be held responsible for your decisions made when choosing a size of garment.
 
Your order is only accepted by us once we have taken payment from you.
 

DAMAGED GOODS 

 
If you should receive an item that is not in perfect condition or was damaged in shipping, please immediately notify us by emailing marketing@britisheventing.com.
 

IMPORT DUTIES 

 
You are responsible for all the appropriate Import and Customs Duties.
 

GENERAL

 
If the courts decide that any part or wording in these terms of sale is illegal, invalid or unenforceable then that part or wording shall be deleted from the agreement and rest of the terms of sale shall remain in force.