Refund update on abandoned events
 
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BE Logo 20 Apr 18

Refund update on abandoned events

Please find below an update on the status of refunds following the recent abandonments:

 

Isleham
Refunded
07/03/18
Epworth
Refunded
11/03/18
Aston-le-Walls (1)
Refunded
07/03/18
Moreton
Refunded
09/03/18
Tweseldown (1)
Refunded
26/03/18
Oasby(1)
Refunded
26/03/18
Poplar Park (1)
Refunded
26/03/18
Aldon Internation (1)
Refunded

31/03/18

Lincolnshire
Refunded
31/03/18
Stafford
Refunded
26/03/18
Swalcliffe
Refunded
02/04/18

Gatcombe (1)

Refunded

09/04/18

Howick

Refunded

09/04/18

Goring Heath (1)

Refunded

09/04/18

Burnham Marketing Int (1)

Refunded

19/04/18

Portman

Refunded

07/04/18

Forgandenny (1)

Refund being processed 

10/04/18

Norton Disney (1)

Refunded

13/04/18

South of England (1)

Refunded

16/04/18

Breckenbrough

Refunded

17/04/18

Weston Park (1)

Refunded

13/04/18

Bovington (1) 

Refunded

17/04/18

Sapey (1)

Refund being processed

18/04/18

Eland Lodge (1)

Refund being processed

18/04/18

Dalkeith (1)

Claim with insurer

18/04/18

Ascot Under Wychwood (1)

Refunded

19/04/18

 

The refund process:

How long should I expect to wait to get a refund after an abandoned event?

After an event is abandoned, information and a number of reports are requested from an event in order to process refunds. Once this information is received by BE, it is necessary to reconcile this information to ensure that claims submitted are complete and accurate. Depending on how well this reconciliation occurs can have a significant impact on the speed at which a claim is submitted.

The claim is normally processed within a week by the insurers but if there are a large number at the same time, it is not unreasonable for this to be a little longer. Upon receiving this confirmation that the claim has been accepted, one of two things will occur depending on who the internet entry provider was.

If it was BDWP, then BE transfers the appropriate amount of money to BDWP to allow them to refund the entry fee back to the card on which the entry was made. BDWP normally process the refunds within a day or so of receiving the money from BE. If you have completed the e-mail address box when making the original entry, BDWP will email you advising that a refund has been made.

If they were via the BE entry system, BE will process the refund and an e-mail will be sent advising that the refund has been made.

As soon as the refund has been made, either by BDWP or BE, the refund is in the banking process and can sometimes take up to five days to appear in an account. This process can take as long as three to four weeks in total however we always aim to refund members as quickly as possible.